Keeping FIRRST Things First: The Delicate Dance of Leading Online Innovation at Your Institution -- Quality Online Learning: e-Learning Strategies for Higher Education -- Centralized and Decentralized Approaches to Managing Online Programs -- Establishing an e-Learning Division -- Structuring and Resourcing your eLearning Unit -- Building an e-Learning Center from the Ground Up: The Challenges and Lessons Learned -- Distance Education and Technology Infrastructure: Strategies and Opportunities -- An Educational Leader’s View of Learning Management Systems -- Diffusing Change: Implementing a University-Wide Learning Management System Transition at a Public University -- Weaving Information Literacy Instruction into the Fabric of Your E-Learning Program -- Information Policy and e-Learning -- Can I Use This? Developing Open Literacies or Understanding the Basics and Implications of Copyright, Fair Use, and Open Licensing for E-Learning -- A Framework for Aligning Campus Data with Accreditation Requirements -- Motivating Instructors and Administrators to Adopt E-learning -- Leading faculty through a paradigm shift: Creating and sustaining a needs-based approach to e-learning faculty development programs -- E-Learning Instruction: Identifying and Developing the Competencies of Online Instructors -- The eLearning Leader’s Toolkit for Evaluating Online Teaching -- Collaborative Management of the eLearning Design & Development Process -- Frameworks for Assessing and Evaluating e-Learning Courses and Programs -- Front-end Evaluation Planning for e-Learning: A Practical Approach -- Scaling Online Learning: Critical Decisions for eLearning Leaders -- Marketing Online Degrees to Adult Learners: Staff, Resources and Key Strategies -- Student Support and Retention Services: A Primer for Next Generation e-Learning Leaders -- Leading the Implementation of a Successful Community College e-Learning Program -- Leading E-Learning Schools from a Systemic Perspective: A Guide for K-12 Leaders.

This book provides state-of-the-art knowledge on how to establish, organize, staff, and develop online education/e-learning programs. It strengthens knowledge of the different technologies, infrastructure and issues necessary for leaders and managers to make competent decisions. It is the most comprehensive guide for administrative practice currently available for e-learning leaders and managers.